Air Conditioner Install + Registration

New to 2023: Flat Monthly Fee (No Prorating): The monthly charge for air conditioner units is not prorated to the date of registration,* yet it is rather a flat monthly rate applied on the first day of the month.  Monthly charges will be applied to your account on the 1st day of each month (May-September), until properly cancelled or the AC season ends (Oct. 15). *Prorate Exception for Move-in/outs: Households that move-in or move-out (including transfers) will receive a prorated charge to the date of their lease's start and/or end date. Registration + Installation: New AC Registration Form (and a new, separate cancellation form) Installation/use/registration can begin April 15 with monthly charges starting May 1 (no-fee grace period for ACs registered within April 15-30)   Cancellation: New Form: To cancel (deregister) your AC and charges, submit a separate AC Cancellation Form. Cancel Prior to Monthly Charge Cycle: You must submit form by the 25th of the month to avoid the upcoming monthly charge. (e.g., cancel by August 25 to avoid paying September's monthly charge.) Automatic Cancellation on October 15: All active registrations will be automatically deregistered with CTC's office at the end of the season (no cancellation form needed).

Registration

Air conditioner units (ACs) are only permitted for resident use and installation between April 15 - October 15, annually. All ACs must be registered with CTC's Office when installed/placed in window. Residents need to submit the AC Registration Form the same day as installation. All charges will start on the 1st of the month of registration. You can choose to wait until the 1st of the following month to avoid the full month fee. Lack of registration can result in an unregistered appliance fee. An AC Cancellation Form must be completed when you remove your air conditioning unit/s after the season is over (see cancellation details below for deregistration).  

CTC Residents can install and use air conditioning units within their homes if they follow the proper policies and procedures. CTC does not provide air conditioners; air conditioners are purchased, owned, and maintained by the respective resident. 

Air Conditioner Rates:

• First AC: $25 per month (1 = $25/month)
• Second AC: $15 per month (2 = $40/month)
• Third AC: $15 per month (3 = $55/month)

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Installation

Instructions Specific to CTC Units:

Air Conditioners must not exceed 120V. 

• 1 BEDROOM + 2 BEDROOM SPLIT
• 2 BEDROOM PHASE IV + 3 BEDROOM
• YouTube video tutorial (above)

Request Maintenance Assistance

Optional | Additional Fees Apply

Maintenance can install your air conditioner for a $40 fee per air conditioner unit. Please make a maintenance request to receive this service, in addition to noting on your 'Add Charges' form submitted to the office. Maintenance can also remove the AC when you cancel/remove it if you place another maintenance request and once again agree to the $40 service fee.

Heat On = AC Off

AC Season April 15-October 15

*Update: Heat will be turned off May 8, 2023.

We ask that residents wait until CTC's community-wide heat is turned off before installing and using air conditioners. The heating system started in October and we expect to turn it off in mid-May* (weather dependent). If a resident chooses to put in an AC prior to heat being turned off, they will be charged from the install date -- if May 1 or after.

All air conditioner units must be removed from windows and canceled with the office by October 15, at the latest.

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Cancel AC Use + Charges

Wish to terminate your air conditioner for the season? Complete the AC Cancellation Form by the 25^th of the month or you will be charged for the full, upcoming month. All AC's will automatically charged through September 30th unless a move out occurs or it is cancelled prior according to the cancellation policy.  

Please note that if you cancel your AC and then re-register it in the same season, there will be a re-installment fee of $20.

Moving Out of CTC or Transferring Units?

Vacating households with any active AC registrations will receive the final charge prorated to move-out date, if not cancelled prior.

If your entire household is transferring to a new unit in CTC, your active registrations and associated charges will transfer with you, corresponding with your move-in and move-out date of each unit.

AC Season End: Oct. 15

Mandatory Un-Install

Residents must remove all ACs from windows by October 15, at the latest, in correspondence with the community-wide heat turning on for the colder months (October-May, typically). You will receive a $45 open window fee if exceeded past Oct. 15. 

Automatic Deregistration

All active ACs registrations will be automatically canceled on on October 15 (no cancellation form needed).

Request Maintenance Assistance

Optional | Additional Fees Apply

CTC's Maintenance Team can remove your air conditioner for a $40 fee. Please make a maintenance request to receive this service. 

Re-Installment Fee

We encourage households to register their air conditioner/s just once for the entire season. There is a re-installment fee of $20 if you deregister/cancel then re-register a household AC in the same season. This fee covers the administrative services needed for additional processing requests, which can become substantial as the weather fluctuates and lacks predictability.

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AC Season Overview

Season Start April 15	Installation/use/registration of ACs can begin April 15.
April 15-30	No-charge (free!) grace period for registered ACs between April 15-30.
Charges Start May 1	Flat, monthly charge applied for registered ACs. Applies to all ACs registered within May 1-31 or active from before.
May 25	Cancellation deadline to avoid monthly charge for June.
June 1	Flat, monthly charge applied for registered ACs. Applies to all ACs registered within June 1-30 or active from before.
June 25	Cancellation deadline to avoid monthly charge for July.
July 1	Flat, monthly charge applied for registered ACs. Applies to all ACs registered within July 1-31 or active from before.
July 25	Cancellation deadline to avoid monthly charge for August.
August 1	Flat, monthly charge applied for registered ACs. Applies to all ACs registered within August 1-31 or active from before.
August 25	Cancellation deadline to avoid monthly charge for September.
September 1	Flat, monthly charge applied for registered ACs. Applies to all ACs registered within September 1-30 or active from before.
Charges End October 1-15	No-charge (free!) grace period for registered ACs between October 1-15.
Season End October 15	Automatic cancellation of all active ACs registrations (no cancellation form needed).
Oct.15-April 14	No installation/use/registration of AC units. If AC units are installed and/or windows are open, you will incur a $45 open window fee.