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RENTCafé

Our co-op's new sophisticated and convenient resident portal, RentCafe, is an online platform designed to make our residents’ lives easier, by making it possible to pay rent online, effortlessly submit maintenance requests, and perform a number of other essential renter services. 

Registration and Log-in

You will receive an email with a individualized link to set up your account. If you cannot locate this email, check your junk or spam mail first then email the office if still not found. Your primary email address registered, or the account the email was sent to, is your username and you will create a customized password. All adult (18 years +) will receive their own invitation and must set up separate, personal accounts for signing and privacy purposes. Once registered, you can log into your RentCafe account here.

RentCafe is also available for download the mobile app from the Apple Store or Google Play for even greater efficiency! 

E-Sign Updated Leases

All adult lease holders (ages 18+) are required to electronically sign the updated lease agreement by November 30th, 2019 in order to continue housing at CTC. Each adult lease holder must have their own email and Rent Café portal sign in to complete the digital signature on the lease. Review all information and lease signing directions here. Please contact the office for any errors or household changes before completing any signatures.

Simplified Rent Payments

Pay rent through a secure and encrypted transmission including the following features: conveniently view the balance of your resident account ledger anytime anywhere; submit partial payments, optimal for roommates splitting the full rental amount due; set up monthly automatic payments to help you avoid missed payments. 

Preview of online payment options: 

  • ACH fee of $0.95 each payment via online checking account
  • Debit Card Transaction (specific fees indicated below):
    • $9.95 fee for payment ≥ $2,000.00
    • $4.95 fee for payment ≥ $1,000.01 but < $2,000 
    • $3.95 fee for payment < $1,000 
  • Credit Card Transaction (MasterCard, Visa, Discover, AMEX) have a 2.5% fee of transaction total

One can also continue to deposit checks at the office and use external services such as BillPay!

Forms and References

Retrieve all applicable information and documents for your household. Discover a comprehensive list of items pertaining to co-op governance, such as Annual Report and Audit for Fiscal Year 2017-2018 and CTC Bylaws and Articles of Incorporation, as well as the following documents:

  • Co-op Membership Application
  • Intent to Vacate
  • Add Charges Form
  • Household/Roommate Change + Sublease Forms
  • Community Room Reservation Request
  • Pet Policy and Agreement
  • Resident Handbook and Fee Schedule FY 2019-2020

Need something fixed?

Submit maintenance requests (also known as work orders) at any time online. Describe your situation briefly - option to also add photos, a voice memo, or access notes - and a maintenance team member will be there as soon as possible. The portal will also keep you updated on the status of the work order instantaneously. For all emergencies during or after office hours, please call (651) 646-7526 for immediate support.

Submit a Maintenance Request

Community Voices

As our visionaries, the Board loves hearing from you! Your ideas and feedback contribute to the better representation of the community and, in turn, enriches the co-op for present and future generations.