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Response to COVID-19

Due to concerns COVID-19 concerns, CTC's office and community spaces are temporarily closed with all programming suspended until further notice. Please review the following changes and resources currently effective, keeping our community healthy and functional.

Updated April 3, 2020

Thank you in advance for your patience and understanding as we continue to adjust operations to ensure the highest level of service and safety during this unprecedented time of rapid change and uncertainty. We continue to be in direct contact with University officials and closely monitor information from the CDC, WHO and other credible sources. We will be sure to keep everyone updated, as to the most current changing of events. Together, we will navigate this conscientiously, courteously, and cooperatively! ✽

Important Topics below:

Suspended Operations and Programming

Temporary Closure of CTC’s Office; Operations to Continue Remotely

Effective Wednesday, March 18, 2020, CTC Management Team will shift to remote operations per the UMN President’s direction and Gov. Tim Walz Executive Stay Home Order. In which case, CTC’s office will be closed as an interim measure until further notice (reevaluation on April 10) with expected delays in operations, including communication and non-urgent maintenance services.

Cancellation of Programs/Events:

Temporary Closure of the following CTC Community Spaces:

During the closures, we will be conducting sanitation of all communal areas including laundry rooms.


Maintenance Requests + Protocol

Place a Maintenance Request

Give Techs Room to WorkGraphic depicting 1 meter distance between individuals

Practice social distancing (allowing 6 feet between individuals) or do not be present when our technician arrives to fulfill your maintenance request. Additionally, we will take every precaution to optimize the health and safety of our residents and maintenance team while servicing requests.


Laundry Room Use + Cleaning

A professional service will clean the laundry rooms once a week, in addition to the standard member cleaning assignment. Even so, it is imperative that all residents take precautions as we all work together to prevent the spread of the COVID-19 virus.

Disinfectant Spray Bottle

Guidelines for All Residents:

Covid-19 can live on hard surfaces like countertops and handles. While medical professionals assume the virus doesn't live long on clothing (estimated between a few hours and a day), germs and viruses can survive in washing machines and spread from one load of clothes to another.

Member Cleaning Tasks:

The assigned member will continually fulfill their laundry room cleaning with the standard two day minimum. Despite the added professional cleaners coming in weekly, we are counting on our cooperative members to maintain a clean and safe environment for our community’s access.


Add Money to Laundry CardsPictures of Laundry Room Key and Study Center Entrance

With the Community Center building temporarily closed, we redirect all residents to the Add Value station located at the Study Center. Access the station by using your laundry room key (U of M #57) on the south entrance facing Gibbs Avenue. VIEW MAP.

Receive a replacement or additional laundry room key ($10) by placing a maintenance request, then it will be delivered to your home as soon as possible.


Resident and Visitor Parking 

Policy Enforcement

Tickets will be distributed per usual for policy violations. Review CTC’s Parking Policy (pages 23-25).

Reserved Staff Parking

No parking in CTC/CCCC Staff parking during normal business hours. At this point, staff parking spaces are continuously off-limits on weekdays between 6:00 am-6:00 pm. We will keep you updated once the Community Center staff scheduling is more clearly defined in conjunction with the surrounding COVID-19 advisory.

Visitor Parking Permits

We ask that you responsibly create makeshift Visitor Parking Permits for the intervening period while the office is closed. Residents and visitors are continuously obligated to adhere to both the resident and visitor parking policies respectively: visitors shall continue to park in the designated visitor spaces, leaving a note on the dashboard stating the hosting resident’s name and CTC address, as well as the best phone number to contact.


Rent Payment Submission

Accepted methods remain RentCafe (online), BillPay, and personal/cashier’s checks. Without our accountant on site every day, please allow 2-3 business days for the withdrawal to appear in your bank account, as well as the payment to be reflected in your RentCafe ledger if not submitted through RentCafe.

Community Center External Drop Box


Check Deposits

Place check deposits in the external drop box of the Community Center, as the building will be closed. The external drop box is located on the west side of the Community Center, which faces the playground in Ward 9.

< If moving out during the remote operations interim, please return all unit keys to the external drop box before midnight on your vacate date.


Protect Community Health

Please adhere to the community-based measures to mitigate the spread of coronavirus disease (COVID-19), working together to keep our co-op a clean and safe environment for all. 


COVID-19 Voluntary Disclosure Form

In order to provide the best community management of COVID-19 within Commonwealth Terrace Cooperative, you may voluntarily self disclose here if you are symptomatic, have been exposed to, or are confirmed to have COVID-19. 

This is entirely voluntary. The information will assist in the management of localized communal spread of COVID-19. No personal identification information will be shared.


COVID-19 Resources and News

News
University Of Minnesota Resources
Financial Support

Food Shelves (Support)